Atlas Document Signing Service (DSS) load balancer maintenance
Scheduled Maintenance
Report for GMO GlobalSign
Completed
The scheduled maintenance has been completed.
Verifying
The main updates are complete, and DSS is running from the updated IPv4 and IPv6 IP addresses. Everything appears to be operating normally, but we will be closely monitoring for the remainder of the window and will roll back if we see any problems.
Between 11:58 and 12:08 UTC, users may have seen a some HTTP 404 responses, this is related to session tracking during the switchover, otherwise there should have been no impact.
Between 11:58 and 12:08 UTC, users may have seen a some HTTP 404 responses, this is related to session tracking during the switchover, otherwise there should have been no impact.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We will be conducting system maintenance as follows:
Document Signing Service (DSS) services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.
Affected FQDNs:
emea.api.dss.globalsign.com
Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses
We apologise for any inconvenience and appreciate your understanding.
Document Signing Service (DSS) services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.
Affected FQDNs:
emea.api.dss.globalsign.com
Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses
We apologise for any inconvenience and appreciate your understanding.
This scheduled maintenance affected: Atlas (Document Signing Service (DSS)).
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