All Systems Operational
Uptime over the past 90 days. View historical uptime.
Atlas Operational
90 days ago
99.94 % uptime
Today
User Portal Operational
90 days ago
99.99 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
99.91 % uptime
Today
Certificate Issuance Operational
90 days ago
99.91 % uptime
Today
OCSP & CRL Services Operational
90 days ago
99.97 % uptime
Today
Time Stamping Operational
90 days ago
99.97 % uptime
Today
Edge Enroll Operational
90 days ago
99.91 % uptime
Today
GCC Operational
90 days ago
99.91 % uptime
Today
GCC User Portal Operational
90 days ago
99.83 % uptime
Today
Certificate Issuance Operational
90 days ago
99.84 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled GCC Maintenance on 16 December Dec 16, 2023 15:00-21:00 UTC
There will be maintenance work to improve the infrastructure of the GCC at the following time and date:
Start date and time: 16 December 2023, 15:00 (UTC)
End date and time: 16 December 2023, 21:00 (UTC)

The service will be unavailable during the maintenance.

[Very important]
We will change the global IP of the GCC and RA system.
URL will not change.
If you are using the global IP in your system to restrict access, you will need to change the IP.
Please contact Customer Support if you require the new Global IP information.
Posted on Nov 17, 2023 - 10:52 UTC
Past Incidents
Dec 7, 2023

No incidents reported today.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023
GCC GUI API service, Siteseal,Mynumber, Timestamp gateway, JCAN service are down
Resolved - This incident has been resolved.
Dec 3, 22:07 UTC
Monitoring - The system issues we were experiencing have now been resolved.
We understand that this may have caused inconvenience, and we sincerely apologize for any disruption this may have caused.
We keep monitoring the system carefully for a while
Dec 3, 19:52 UTC
Update - We are also currently experiencing some instability with My Number system and Site Seal service. Team is aware of the issue and is actively investigating to resolve it as quickly as possible.
Dec 3, 16:34 UTC
Investigating - We are currently experiencing an incident with GCC GUI and API. Our team is actively investigating the issue and working towards a resolution.

We understand the inconvenience this may cause and appreciate your patience during this time. We will continue to provide updates as more information becomes available.
Dec 3, 15:51 UTC
Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023
Scheduled GCC Maintenance on November 25
Completed - The scheduled maintenance has been completed.
Nov 25, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 15:01 UTC
Scheduled - There will be maintenance to improve the GCC infrastructure at the following time and date:
Start date and time: 25 November 2023, 15:00 (UTC)
End date and time: 25 November 2023, 21:00 (UTC)

The service will be unavailable several times during the maintenance.
Nov 17, 10:31 UTC
Urgent maintenance on Atlas API logging subsystem
Completed - The scheduled maintenance has been completed.
Nov 25, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 12:00 UTC
Scheduled - We need to perform urgent maintenance on the logging subsystem used by the Certificate Issuance and DSS APIs. For a period of up to 5 minutes during the maintenance window, the /counters endpoints (and /stats for HVCA) will be unavailable, returning HTTP 503.
Other API functionality is expected to be unaffected during this work.
Nov 20, 08:13 UTC
Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage
© 2021 GlobalSign. All Rights Reserved.