All Systems Operational
Atlas Operational
90 days ago
100.0 % uptime
Today
User Portal Operational
90 days ago
100.0 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
100.0 % uptime
Today
Certificate Issuance Operational
90 days ago
100.0 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
100.0 % uptime
Today
GCC User Portal Operational
90 days ago
100.0 % uptime
Today
Certificate Issuance Operational
90 days ago
100.0 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 28, 2021

No incidents reported today.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021
Completed - The migration is complete and all services are working as designed, following intensive testing. GCC issuance services are now fully available again. As with any maintenance of this scale, we will be closely monitoring all aspects of service over the coming hours.
Feb 21, 12:07 UTC
Verifying - Update at 07:15 UTC: The migration is process has gone completely to plan and the teams are now performing in-depth testing prior to completion of the maintenance period.
Feb 21, 07:18 UTC
In progress - The maintenance period for the data centre migration is now underway. Certificate Issuance via GCC will be unavailable for a period while migration is performed. This is to ensure security, availability and compliance for all customer orders before and after the migration.
All other services (OCSP & CRL, and Timestamping, plus all Atlas services) will be unaffected by this maintenance window and will remain online.
The maintenance window ends at 12:00 UTC on Sunday 21st February. A further update will be posted once migration is complete and full service is resumed.
Feb 20, 23:57 UTC
Update - The GCC Data Center migration will be postponed to Sunday, February 21, 2021 due to constraints and travel restrictions from the Covid-19 pandemic.

Delaying the migration will allow for better user acceptance testing to ensure service stability and minimal customer disruptions.

As a recap and as part of GlobalSign’s on-going commitment to improve the security, availability and high scalability of our cloud-based services, we are excited to announce a major investment in an additional state of the art datacenter. Our Infrastructure and Engineering teams are planning a migration from one of our current datacenter locations to the new facility (both located in Singapore). The team is working towards a guarantee of minimal to no service disruptions. The migration will now take place on Sunday, February 21, 2021.
Jan 20, 10:49 UTC
Scheduled - As part of GlobalSign’s on-going commitment to improve the quality and availability of our cloud-based services, we are excited to announce a major investment in an additional state of the art datacenter, keeping in mind our customer's requirements for security, availability and high scalability.

The GlobalSign Infrastructure and Engineering teams are planning a migration from one of our current datacenter locations to the new facility (both located in Singapore). The team is working towards a guarantee of minimal to no service disruptions. Given the magnitude of the migration, we are informing all customers in advance that the migration will take place the week of January 25, 2021.
Dec 24, 14:59 UTC
Feb 20, 2021
Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.