All Systems Operational
Atlas Operational
90 days ago
99.98 % uptime
Today
User Portal Operational
90 days ago
99.95 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
99.99 % uptime
Today
Certificate Issuance Operational
90 days ago
99.99 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Edge Enroll Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
99.98 % uptime
Today
GCC User Portal Operational
90 days ago
99.96 % uptime
Today
Certificate Issuance Operational
90 days ago
99.96 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be performing some configuration changes to improve GCC and JCAN system infrastructure.
This maintenance is essential to enhance the performance and reliability of our services.
The following GCC service will be completely stopped during the maintenance:
- GUI access
- Certificate request, issuance, revocation
- API service
- Siteseal display

We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.

Posted on Apr 09, 2024 - 04:54 UTC
We will be performing some configuration changes to improve GCC and JCAN system infrastructure.
This maintenance is essential to enhance the performance and reliability of our services.
The following GCC service will be completely stopped during the maintenance:
- GUI access
- Certificate request, issuance, revocation
- API service
- Siteseal display

We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.

Posted on May 10, 2024 - 11:44 UTC
Past Incidents
May 30, 2024

No incidents reported today.

May 29, 2024

No incidents reported.

May 28, 2024
Completed - The scheduled maintenance has been completed.
May 28, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 12:00 UTC
Scheduled - We will be performing urgent maintenance to improve the Time Stamping (with the Japan Certified timestamp partner) service, and DSS for customers in Japan.

During this maintenance period, you may experience minor service interruptions.
If you encounter any errors with your time stamp requests, please retry the request.

We understand that this may cause some inconvenience and we apologize for any disruption.

May 20, 12:29 UTC
May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024
Completed - The scheduled maintenance has been completed.
May 19, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 14:00 UTC
Scheduled - Our Japan Certified timestamp partner will be conducting a scheduled maintenance.
During this period, the following services will be temporarily unavailable:

- Japan certified timestamp service
- DSS for Japan
- Cloud HSM service

Please note that the completion of the maintenance work may be delayed depending on the situation. We apologize for any inconvenience this may cause and thank you for your understanding and patience.

May 2, 11:04 UTC
May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.