All Systems Operational
Atlas Operational
90 days ago
100.0 % uptime
Today
User Portal Operational
90 days ago
100.0 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
100.0 % uptime
Today
Certificate Issuance Operational
90 days ago
100.0 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
99.99 % uptime
Today
GCC User Portal Operational
90 days ago
99.98 % uptime
Today
Certificate Issuance Operational
90 days ago
100.0 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 9, 2021

No incidents reported today.

Dec 8, 2021
Completed - The scheduled maintenance has been completed.
Dec 8, 16:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 10:37 UTC
Scheduled - Please note - this is the correct time period for this maintenance window (10:00-16:00 UTC)
We will be performing critical database maintenance on the Atlas platform to improve resilience. All services will be fully available throughout the maintenance window, although there may be a small number of "blips" lasting up to a few seconds during which HTTP 503 responses may be sent on some services/APIs. In the event of a failure, retrying the request should succeed.
The maintenance process has been designed to minimise these interruptions, and is aimed to help remove them altogether from future maintenance.
Dec 8, 10:37 UTC
Completed - The scheduled maintenance has been completed.
Dec 8, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 00:00 UTC
Scheduled - We will be performing critical database maintenance on the Atlas platform to improve resilience. All services will be fully available throughout the maintenance window, although there may be a small number of "blips" lasting up to a few seconds during which HTTP 503 responses may be sent on some services/APIs. In the event of a failure, retrying the request should succeed.
The maintenance process has been designed to minimise these interruptions, and is aimed to help remove them altogether from future maintenance.
Dec 7, 10:20 UTC
Dec 7, 2021

No incidents reported.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021
Resolved - This incident has been resolved.
Dec 1, 17:27 UTC
Monitoring - A fix has been implemented and dashboards and scans are now working. We are continuing to monitor and will work with the vendor to implement further improvements if necessary.
Dec 1, 11:14 UTC
Investigating - We are aware that CIT is currently experiencing an outage. The AWS server that hosts CIT had a network issue, resulting in the system sending packages of false scan emails and showing blank dashboards upon login. Our infrastructure team is working with the vendor Remme to resolve. We hope the system will be back online by tomorrow.
Nov 30, 20:16 UTC
Nov 30, 2021
Nov 29, 2021

No incidents reported.

Nov 28, 2021
Completed - The scheduled maintenance has been completed.
Nov 28, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 11:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 21, 15:12 UTC
Scheduled - A maintenance window is scheduled for Sunday, November 28th.
Certificate life cycle management (including ordering, reissuing and renewing) will not be available via the GlobalSign Certificate Center (GCC) or GCC APIs for ~2 hours.
Oct 21, 15:12 UTC
Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.