We will be conducting system maintenance as follows: Edge Enroll will be moving to a new backend database cluster. The service will be temporarily interrupted for up to 10 minutes during the downtime window. Posted on
Aug 13, 2026 - 16:12 UTC
Resolved -
This incident has been resolved.
Aug 13, 15:24 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 13, 09:54 UTC
Investigating -
We’re currently investigating reports of a service interruption with GCC Certificate Issuance. The root cause is currently unknown. We understand the issues this may be causing and are working hard to resolve the problem as soon as possible.
Occurred at: Aug 13, 08:21 UTC
■Scope of impact - GCC User Portal - Certificate Issuance - SSL API Certificate Issuance - SSL (Access to Domain Validation URL) - ePKI API Certificate Issuance - EPKI (Access to certificate acquisition URL) - JCAN User Portal - JCAN Certificate Issuance - JCAN API Certificate Issuance - JCAN (Access to certificate acquisition URL) [Note] There is no impact on the use of issued certificates or revocation confirmation.
Aug 13, 09:18 UTC