All Systems Operational

Atlas Operational
90 days ago
100.0 % uptime
Today
User Portal Operational
90 days ago
100.0 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
100.0 % uptime
Today
Certificate Issuance Operational
90 days ago
100.0 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Edge Enroll Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
99.81 % uptime
Today
GCC User Portal Operational
90 days ago
99.71 % uptime
Today
Certificate Issuance Operational
90 days ago
99.71 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Other Product Lines Operational
90 days ago
100.0 % uptime
Today
Timestamping (Japan Certified Timestamp partner) for document signing Operational
90 days ago
100.0 % uptime
Today
Timestamping (GlobalSign Japan Accredited Timestamping) for document signing Operational
90 days ago
100.0 % uptime
Today
Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing) Operational
90 days ago
100.0 % uptime
Today
Marketing Websites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Atlas OCSP and CRL load balancer maintenance Sep 22, 2026 10:00-15:00 UTC

We will be conducting system maintenance as follows:

Atlas OCSP and CRL services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.

Affected FQDNs:
ocsp.globalsign.com
crl.globalsign.com

We apologise for any inconvenience and appreciate your understanding.

Posted on Aug 28, 2026 - 15:13 UTC

Atlas Time Stamping load balancer maintenance Sep 29, 2026 10:00-15:00 UTC

We will be conducting system maintenance as follows:

Atlas TSA (time stamping) services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.

Affected FQDNs:
timestamp.atlas.globalsign.com

Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses

We apologise for any inconvenience and appreciate your understanding.

Posted on Aug 28, 2026 - 15:18 UTC

Atlas Document Signing Service (DSS) load balancer maintenance Oct 6, 2026 10:00-15:00 UTC

We will be conducting system maintenance as follows:

Document Signing Service (DSS) services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.

Affected FQDNs:
emea.api.dss.globalsign.com

Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses

We apologise for any inconvenience and appreciate your understanding.

Posted on Aug 28, 2026 - 15:21 UTC

Atlas Certificate Issuance (HVCA API) load balancer maintenance Oct 13, 2026 10:00-15:00 UTC

We will be conducting system maintenance as follows:

Atlas Certificate Issuance (HVCA API) services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.

Affected FQDNs:
emea.api.hvca.globalsign.com

Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses

We apologise for any inconvenience and appreciate your understanding.

Posted on Aug 28, 2026 - 15:24 UTC

Atlas DocuSign TSP load balancer maintenance Oct 20, 2026 10:00-15:00 UTC

We will be conducting system maintenance as follows:

Atlas DocuSign TSP service will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.

Affected FQDNs:
emea.docusign.globalsign.com

Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses

We apologise for any inconvenience and appreciate your understanding.

Posted on Aug 28, 2026 - 15:26 UTC
Aug 29, 2026

No incidents reported today.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
Resolved - We have confirmed that all services are operational. No outage was detected by our external monitoring, however there could have been some brief packet loss in some geographies.
Aug 27, 13:54 UTC
Investigating - We are investigating a possible interruption to connectivity to the Atlas APIs. We will post further updates as soon as we have confirmed the scope
Aug 27, 13:28 UTC
Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026
Completed - The scheduled maintenance has been completed.
Aug 24, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 10:00 UTC
Scheduled - We will be conducting system maintenance as follows:
Edge Enroll will be moving to a new backend database cluster.
The service will be temporarily interrupted for up to 10 minutes during the downtime window.

Aug 13, 16:12 UTC
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.