All Systems Operational

Uptime over the past 90 days. View historical uptime.
Atlas Operational
User Portal Operational
Document Signing Service (DSS) Operational
Certificate Issuance Operational
OCSP & CRL Services Operational
Time Stamping Operational
Edge Enroll Operational
GCC Operational
GCC User Portal Operational
Certificate Issuance Operational
OCSP & CRL Services Operational
Other Product Lines Operational
Timestamping (Japan Certified Timestamp partner) for document signing Operational
Timestamping (GlobalSign Japan Accredited Timestamping) for document signing Operational
Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing) Operational
Marketing Websites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Scheduled] Maintenance to Enhance System Infrastructure Nov 7, 2026 15:00-20:00 UTC

We will be conducting scheduled maintenance on November 7, 15:00–20:00 UTC.
GCC system services will be unavailable during the maintenance.
The maintenance completion time may vary slightly depending on circumstances.

We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
- GCC User Portal
- Certificate issuance via the GUI
- Certificate issuance via the SSL API
- SSL (Access to Domain Validation URL)
- Certificate issuance via the ePKI API
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- Certificate issuance via the JCAN GUI
- Certificate issuance via the JCAN API
- JCAN (Access to certificate acquisition URL)
- Siteseal

[Note] There is no impact on the use of issued certificates or on revocation checks.
Posted on Sep 10, 2026 - 09:28 UTC

Urgent network maintenance Nov 11, 2026 14:00-15:00 UTC

We need to perform some critical maintenance on the core network equipment at one of our sites. We are not expecting any downtime during this work however there may be one or two short periods (1-2 mins) where connectivity to the Atlas APIs is delayed or disrupted for some customers due to route re-convergence.
Posted on Nov 04, 2026 - 15:53 UTC

[Scheduled] Maintenance to Enhance System Infrastructure Nov 15, 2026 14:00-21:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 2026 - 09:19 UTC
Scheduled - We would like to inform you of a change to the maintenance schedule.
We previously announced that the maintenance would take place
on 14 November from 15:00 to 20:00 UTC.

Due to unforeseen circumstances, the maintenance schedule has been changed as follows:
Start: Sunday, 15 November 2026, 2:00 PM (UTC)
End: Sunday, 15 November 2026, 9:00 PM (UTC)

We appreciate your understanding.

■Scope of impact
- GCC User Portal
- Certificate issuance via the GUI
- Certificate issuance via the SSL API
- SSL (Access to Domain Validation URL)
- Certificate issuance via the ePKI API
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- Certificate issuance via the JCAN GUI
- Certificate issuance via the JCAN API
- JCAN (Access to certificate acquisition URL)
- Siteseal

[Note] There is no impact on the use of issued certificates or on revocation checks.
Sep 10, 2026 - 09:30 UTC

Atlas Portal maintenance Nov 18, 2026 11:00-16:00 UTC

As part of ongoing systems upgrades, we will be carrying out work on some of the backend connections for the Atlas Portal.

No service impact is expected, however there is always a possibility of unintended interruptions.

We apologise for any inconvenience and appreciate your understanding.
Posted on Nov 04, 2026 - 15:43 UTC

Maintenance to Enhance System Infrastructure Dec 12, 2026 15:00-21:00 UTC

We will be conducting scheduled maintenance on December 12, 15:00–21:00 UTC.
The maintenance completion time may vary slightly depending on circumstances.

We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
- GCC User Portal
- Certificate issuance via the GUI
- Certificate issuance via the SSL API
- SSL (Access to Domain Validation URL)
- Certificate issuance via the ePKI API
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- Certificate issuance via the JCAN GUI
- Certificate issuance via the JCAN API
- JCAN (Access to certificate acquisition URL)
- Mynumber
- Time Stamping (GlobalSign Japan Accredited Timestamping)
- Siteseal

[Note] There is no impact on the use of issued certificates or on revocation checks.
Posted on Oct 16, 2026 - 06:46 UTC

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

GCC: certificate issuance problem
Resolved - This incident has been resolved.
Oct 29, 09:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 09:36 UTC
Identified - We are currently investigating an issue affecting multiple services.
We apologize for the inconvenience and appreciate your patience while we work toward a resolution.

Occurred at: October 29, 08:35 UTC

■Scope of impact
- Certificate issuance via the GUI
- Certificate issuance via the SSL API
- SSL (Access to Domain Validation URL)
- Certificate issuance via the ePKI API
- EPKI (Access to certificate acquisition URL)
- Certificate issuance via the JCAN GUI
- Certificate issuance via the JCAN API

[Note] There is no impact on the use of issued certificates or on revocation checks.
Oct 29, 09:28 UTC

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Atlas Time Stamping load balancer maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 10:00 UTC
Update - Due to unforeseen delays in testing, this maintenance has now been rescheduled.
Sep 28, 15:54 UTC
Scheduled - We will be conducting system maintenance as follows:

Atlas TSA (time stamping) services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.

Affected FQDNs:
timestamp.atlas.globalsign.com

Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses

We apologise for any inconvenience and appreciate your understanding.
Aug 28, 15:18 UTC

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

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