All Systems Operational
Atlas
Operational
User Portal
Operational
Document Signing Service (DSS)
Operational
Certificate Issuance
Operational
OCSP & CRL Services
Operational
Time Stamping
Operational
Edge Enroll
Operational
GCC
Operational
GCC User Portal
Operational
Certificate Issuance
Operational
OCSP & CRL Services
Operational
Other Product Lines
Operational
Timestamping (Japan Certified Timestamp partner) for document signing
Operational
Timestamping (GlobalSign Japan Accredited Timestamping) for document signing
Operational
Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing)
Operational
Marketing Websites
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Atlas OCSP and CRL load balancer maintenance Sep 22, 2026 10:00-15:00 UTC
We will be conducting system maintenance as follows:
Atlas OCSP and CRL services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.
Affected FQDNs:
ocsp.globalsign.com
crl.globalsign.com
We apologise for any inconvenience and appreciate your understanding.
Posted on Aug 28, 2026 - 15:13 UTC
Atlas OCSP and CRL services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.
Affected FQDNs:
ocsp.globalsign.com
crl.globalsign.com
We apologise for any inconvenience and appreciate your understanding.
Posted on Aug 28, 2026 - 15:13 UTC
Atlas Time Stamping load balancer maintenance Sep 29, 2026 10:00-15:00 UTC
We will be conducting system maintenance as follows:
Atlas TSA (time stamping) services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.
Affected FQDNs:
timestamp.atlas.globalsign.com
Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses
We apologise for any inconvenience and appreciate your understanding.
Posted on Aug 28, 2026 - 15:18 UTC
Atlas TSA (time stamping) services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.
Affected FQDNs:
timestamp.atlas.globalsign.com
Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses
We apologise for any inconvenience and appreciate your understanding.
Posted on Aug 28, 2026 - 15:18 UTC
GlobalSign will change the root certificate of the server certificate used by our GCC system Oct 6, 2026 04:00-06:00 UTC
The root certificate at the top of the certificate chain will change from GlobalSign Root R3 to GlobalSign Root R46.
Please read the information below and prepare your environment before the change date.
■ Date and time
6 October 2026 (Tue), 4:00 AM - 6:00 AM (UTC)
■ Change
・Before: GlobalSign Root R3
・After: GlobalSign Root R46
■ Action required
GlobalSign Root R46 is included in the trusted root certificate store of major operating systems and browsers. In most cases, you do not need to do anything.
However, your environment may use its own trust store.
A trust store is the list of root certificates that your system trusts.
If your trust store does not include Root R46, the certificate chain validation will fail.
In this case, the connections to the GCC URL will produce errors.
Download the Root R46 certificate from the website below.
Then add the certificate to the trust store of your environment.
https://support.globalsign.com/ca-certificates/globalsign-root-certificates
* You can find the certificate in the section "TLS Root Certificates".
* This change has no effect on the use of issued certificates or on revocation checks.
Posted on Sep 17, 2026 - 06:18 UTC
Please read the information below and prepare your environment before the change date.
■ Date and time
6 October 2026 (Tue), 4:00 AM - 6:00 AM (UTC)
■ Change
・Before: GlobalSign Root R3
・After: GlobalSign Root R46
■ Action required
GlobalSign Root R46 is included in the trusted root certificate store of major operating systems and browsers. In most cases, you do not need to do anything.
However, your environment may use its own trust store.
A trust store is the list of root certificates that your system trusts.
If your trust store does not include Root R46, the certificate chain validation will fail.
In this case, the connections to the GCC URL will produce errors.
Download the Root R46 certificate from the website below.
Then add the certificate to the trust store of your environment.
https://support.globalsign.com/ca-certificates/globalsign-root-certificates
* You can find the certificate in the section "TLS Root Certificates".
* This change has no effect on the use of issued certificates or on revocation checks.
Posted on Sep 17, 2026 - 06:18 UTC
Atlas Document Signing Service (DSS) load balancer maintenance Oct 6, 2026 10:00-15:00 UTC
We will be conducting system maintenance as follows:
Document Signing Service (DSS) services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.
Affected FQDNs:
emea.api.dss.globalsign.com
Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses
We apologise for any inconvenience and appreciate your understanding.
Posted on Aug 28, 2026 - 15:21 UTC
Document Signing Service (DSS) services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.
Affected FQDNs:
emea.api.dss.globalsign.com
Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses
We apologise for any inconvenience and appreciate your understanding.
Posted on Aug 28, 2026 - 15:21 UTC
Atlas Certificate Issuance (HVCA API) load balancer maintenance Oct 13, 2026 10:00-15:00 UTC
We will be conducting system maintenance as follows:
Atlas Certificate Issuance (HVCA API) services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.
Affected FQDNs:
emea.api.hvca.globalsign.com
Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses
We apologise for any inconvenience and appreciate your understanding.
Posted on Aug 28, 2026 - 15:24 UTC
Atlas Certificate Issuance (HVCA API) services will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.
Affected FQDNs:
emea.api.hvca.globalsign.com
Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses
We apologise for any inconvenience and appreciate your understanding.
Posted on Aug 28, 2026 - 15:24 UTC
Atlas DocuSign TSP load balancer maintenance Oct 20, 2026 10:00-15:00 UTC
We will be conducting system maintenance as follows:
Atlas DocuSign TSP service will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.
Affected FQDNs:
emea.docusign.globalsign.com
Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses
We apologise for any inconvenience and appreciate your understanding.
Posted on Aug 28, 2026 - 15:26 UTC
Atlas DocuSign TSP service will be migrated to new load balancers.
No service impact is expected, however there is always a possibility of unintended interruptions.
Affected FQDNs:
emea.docusign.globalsign.com
Note that the IP addresses (both IPv4 and IPv6) for the endpoints being migrated will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses
We apologise for any inconvenience and appreciate your understanding.
Posted on Aug 28, 2026 - 15:26 UTC
[Scheduled] Maintenance to Enhance System Infrastructure Nov 7, 2026 15:00-20:00 UTC
We will be conducting scheduled maintenance on November 7, 15:00–20:00 UTC.
GCC system services will be unavailable during the maintenance.
The maintenance completion time may vary slightly depending on circumstances.
We apologize for any inconvenience and appreciate your understanding.
■Scope of impact
- GCC User Portal
- Certificate issuance via the GUI
- Certificate issuance via the SSL API
- SSL (Access to Domain Validation URL)
- Certificate issuance via the ePKI API
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- Certificate issuance via the JCAN GUI
- Certificate issuance via the JCAN API
- JCAN (Access to certificate acquisition URL)
- Siteseal
[Note] There is no impact on the use of issued certificates or on revocation checks.
Posted on Sep 10, 2026 - 09:28 UTC
GCC system services will be unavailable during the maintenance.
The maintenance completion time may vary slightly depending on circumstances.
We apologize for any inconvenience and appreciate your understanding.
■Scope of impact
- GCC User Portal
- Certificate issuance via the GUI
- Certificate issuance via the SSL API
- SSL (Access to Domain Validation URL)
- Certificate issuance via the ePKI API
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- Certificate issuance via the JCAN GUI
- Certificate issuance via the JCAN API
- JCAN (Access to certificate acquisition URL)
- Siteseal
[Note] There is no impact on the use of issued certificates or on revocation checks.
Posted on Sep 10, 2026 - 09:28 UTC
[Scheduled] Maintenance to Enhance System Infrastructure Nov 15, 2026 14:00-21:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Sep 16, 2026 - 09:19 UTC
Sep 16, 2026 - 09:19 UTC
Scheduled -
We would like to inform you of a change to the maintenance schedule.
We previously announced that the maintenance would take place
on 14 November from 15:00 to 20:00 UTC.
Due to unforeseen circumstances, the maintenance schedule has been changed as follows:
Start: Sunday, 15 November 2026, 2:00 PM (UTC)
End: Sunday, 15 November 2026, 9:00 PM (UTC)
We appreciate your understanding.
■Scope of impact
- GCC User Portal
- Certificate issuance via the GUI
- Certificate issuance via the SSL API
- SSL (Access to Domain Validation URL)
- Certificate issuance via the ePKI API
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- Certificate issuance via the JCAN GUI
- Certificate issuance via the JCAN API
- JCAN (Access to certificate acquisition URL)
- Siteseal
[Note] There is no impact on the use of issued certificates or on revocation checks.
Sep 10, 2026 - 09:30 UTC
We previously announced that the maintenance would take place
on 14 November from 15:00 to 20:00 UTC.
Due to unforeseen circumstances, the maintenance schedule has been changed as follows:
Start: Sunday, 15 November 2026, 2:00 PM (UTC)
End: Sunday, 15 November 2026, 9:00 PM (UTC)
We appreciate your understanding.
■Scope of impact
- GCC User Portal
- Certificate issuance via the GUI
- Certificate issuance via the SSL API
- SSL (Access to Domain Validation URL)
- Certificate issuance via the ePKI API
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- Certificate issuance via the JCAN GUI
- Certificate issuance via the JCAN API
- JCAN (Access to certificate acquisition URL)
- Siteseal
[Note] There is no impact on the use of issued certificates or on revocation checks.
Sep 10, 2026 - 09:30 UTC
