All Systems Operational
Atlas Operational
90 days ago
99.98 % uptime
Today
User Portal Operational
90 days ago
99.95 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
99.98 % uptime
Today
Certificate Issuance Operational
90 days ago
99.98 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Edge Enroll Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
99.98 % uptime
Today
GCC User Portal Operational
90 days ago
99.96 % uptime
Today
Certificate Issuance Operational
90 days ago
99.96 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be performing some configuration changes to improve GCC and JCAN system infrastructure.
This maintenance is essential to enhance the performance and reliability of our services.
The following GCC service will be completely stopped during the maintenance:
- GUI access
- Certificate request, issuance, revocation
- API service
- Siteseal display

We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.

Posted on May 10, 2024 - 11:44 UTC
Past Incidents
Jun 15, 2024

No incidents reported today.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024
Resolved - We have seen no further problems so are marking this issue as resolved
Jun 6, 15:00 UTC
Monitoring - Our team have resolved the issue and are closely monitoring to make sure it doesn't return. A root cause investigation is still underway.
Jun 6, 07:36 UTC
Identified - It looks like the issue is still present and is now causing more /login calls to fail. Our team are working on resolving the issue.
Jun 6, 07:01 UTC
Monitoring - We have seen a spike in errors returned to users sending /login calls to the DSS and HVCA APIs. This started at around 06:50 UTC and looks to have recovered, although our team are closely monitoring and will be investigating the root cause.
Jun 6, 06:51 UTC
Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024
Completed - The scheduled maintenance has been completed.
Jun 1, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 15:00 UTC
Scheduled - We will be performing some configuration changes to improve GCC and JCAN system infrastructure.
This maintenance is essential to enhance the performance and reliability of our services.
The following GCC service will be completely stopped during the maintenance:
- GUI access
- Certificate request, issuance, revocation
- API service
- Siteseal display

We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.

Apr 9, 04:54 UTC