GMO GlobalSign Status

Identified - Due to a potential compliance incident WHOIS validation on the GCC platform will be intermittent / unavailable for the time being until we complete our investigation and potential remedial activities
Sep 11, 2024 - 14:01 UTC

Uptime over the past 90 days. View historical uptime.

Atlas Operational

90 days ago

99.99 % uptime

Today

User Portal Operational

90 days ago

99.99 % uptime

Today

Document Signing Service (DSS) Operational

90 days ago

100.0 % uptime

Today

Certificate Issuance Operational

90 days ago

100.0 % uptime

Today

OCSP & CRL Services Operational

90 days ago

100.0 % uptime

Today

Time Stamping Operational

90 days ago

100.0 % uptime

Today

Edge Enroll Operational

90 days ago

100.0 % uptime

Today

GCC Degraded Performance

90 days ago

100.0 % uptime

Today

GCC User Portal Degraded Performance

90 days ago

100.0 % uptime

Today

Certificate Issuance Degraded Performance

90 days ago

100.0 % uptime

Today

OCSP & CRL Services Operational

90 days ago

100.0 % uptime

Today

Other Product Lines Operational

90 days ago

100.0 % uptime

Today

Timestamping (Japan Certified Timestamp partner) for document signing Operational

90 days ago

100.0 % uptime

Today

Timestamping (GlobalSign Japan Accredited Timestamping) for document signing Operational

90 days ago

100.0 % uptime

Today

Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing) Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

GCC, JCAN and GlobalSign Japan Accredited Timestamping system maintenance with service outage Nov 9, 2024 14:00-21:00 UTC

We will be performing some configuration changes to improve GCC, JCAN and GlobalSign Japan Accredited Timestamping system infrastructure.
This maintenance is essential to enhance the performance and reliability of our services.
The following service will be completely stopped during the maintenance:
- GCC User Portal
- GCC Certificate Issuance
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
- Displaying GCC Siteseal
- GlobalSign Japan Accredited Timestamping service

We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.
Posted on Sep 04, 2024 - 02:52 UTC

GCC, JCAN and GlobalSign Japan Accredited Timestamping system maintenance with service outage Dec 7, 2024 14:00-21:00 UTC

Past Incidents

Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

Urgent maintenance for the timestamping (Japan Certified Timestamp partner) for document signing system

Completed - The scheduled maintenance has been completed.
Oct 3, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 15:00 UTC

Scheduled - Our Japan Certified Timestamp partner has informed us of urgent maintenance scheduled for the timestamping system.
If your timestamp request is not processed successfully, please try again later.
Also following system will have impact:
- Cloud HSM service
- DSS customers in Japan

[NOTE] The maintenance end time may be delayed depending on the situation.
Sep 25, 09:40 UTC

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

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