All Systems Operational
Atlas Operational
90 days ago
100.0 % uptime
Today
User Portal Operational
90 days ago
100.0 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
100.0 % uptime
Today
Certificate Issuance Operational
90 days ago
100.0 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
99.87 % uptime
Today
GCC User Portal Operational
90 days ago
99.76 % uptime
Today
Certificate Issuance Operational
90 days ago
99.72 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021
Resolved - Full redundancy was restored for ePKI as of 10:40 UTC on 27th July. The team have continued to monitor and have seen no recurrences of the issue.
Jul 28, 15:10 UTC
Update - The Infrastructure team have confirmed good behaviour on ePKI and are working to re-establish full redundancy of the ePKI API cluster.
Jul 26, 23:58 UTC
Monitoring - The Infrastructure Team are working with the ePKI Development Team to investigate issues with one of the ePKI API servers. This server has been removed from the active pool, and the team are confirming that ePKI is working as designed.
Customers may have been experiencing delays in receiving certificates ordered through ePKI. Other services (e.g. TLS certificate issuance) have been unaffected.
Jul 26, 23:33 UTC
Investigating - Some customers are reporting issues with ePKI orders not completing fully. We believe this is related to the previous issues with GCC, and the team are investigating. We hope to have this resolved ASAP.
Other GCC systems are working as normal.
Jul 26, 20:36 UTC
Jul 27, 2021

No incidents reported.

Jul 26, 2021
Resolved - This incident has been resolved.
Jul 26, 14:22 UTC
Monitoring - The issue has been resolved but the Infrastructure Team are continuing to closely monitor the situation
Jul 26, 11:18 UTC
Identified - We have identified an issue with GCC affecting connectivity. The Infrastructure team are working on resolution and we hope to have everything back to normal ASAP.
Note that VA (CRL and OCSP) for existing certificates is not affected.
Jul 26, 09:18 UTC
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.