All Systems Operational
Atlas
Operational
User Portal
Operational
Document Signing Service (DSS)
Operational
Certificate Issuance
Operational
OCSP & CRL Services
Operational
Time Stamping
Operational
Edge Enroll
Operational
GCC
Operational
GCC User Portal
Operational
Certificate Issuance
Operational
OCSP & CRL Services
Operational
Other Product Lines
Operational
Timestamping (Japan Certified Timestamp partner) for document signing
Operational
Timestamping (GlobalSign Japan Accredited Timestamping) for document signing
Operational
Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing)
Operational
Marketing Websites
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance to Enhance System Infrastructure Jul 25, 2026 15:00-21:00 UTC
We will be conducting system maintenance.
GCC system services will be unavailable during the maintenance.
The maintenance completion time may vary slightly depending on circumstances.
We apologize for any inconvenience and appreciate your understanding.
■Scope of impact
- GCC User Portal
- GCC Certificate Issuance
- GCC Certificate Revocation Request
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- ePKI (Access to Certificate Acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN Certificate Revocation Request
- JCAN API Certificate Issuance
- JCAN (Access to Certificate Acquisition URL)
- Displaying the site seal
[Note] There is no impact on the use of issued certificates or revocation confirmation.
Posted on May 14, 2026 - 08:28 UTC
GCC system services will be unavailable during the maintenance.
The maintenance completion time may vary slightly depending on circumstances.
We apologize for any inconvenience and appreciate your understanding.
■Scope of impact
- GCC User Portal
- GCC Certificate Issuance
- GCC Certificate Revocation Request
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- ePKI (Access to Certificate Acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN Certificate Revocation Request
- JCAN API Certificate Issuance
- JCAN (Access to Certificate Acquisition URL)
- Displaying the site seal
[Note] There is no impact on the use of issued certificates or revocation confirmation.
Posted on May 14, 2026 - 08:28 UTC
ACME maintenance and IP change Aug 4, 2026 10:00-15:00 UTC
We will be upgrading the load balancers used by the ACME service. No service impact is expected however there is the possibility of minor interruptions due to the work being performed.
Please note that the IP addresses (both IPv4 and IPv6) will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date as previously communicated. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses and the new IP addresses will remain within these ranges.
Note that this window only affects ACME - the main certificate issuance API will not be affected by this maintenance.
Posted on Jul 20, 2026 - 08:53 UTC
Please note that the IP addresses (both IPv4 and IPv6) will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date as previously communicated. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses and the new IP addresses will remain within these ranges.
Note that this window only affects ACME - the main certificate issuance API will not be affected by this maintenance.
Posted on Jul 20, 2026 - 08:53 UTC
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