Certificate Issuance is unstable in GCC system

Incident Report for GMO GlobalSign

Resolved

After 1:46 am on 10 April 2024 (UTC), we have not received any further alerts.
Based on this, we conclude that the incident has been resolved.
Thank you for your patience and understanding during this time.

Posted Apr 10, 2024 - 04:09 UTC

Monitoring

Since 1:46 am on 10 April 2024 (UTC), our system has been operating without any errors.
We continue to monitor the system closely to ensure optimal performance and reliability.

Posted Apr 10, 2024 - 03:03 UTC

Investigating

From 20:11 on 9 April 2024 (UTC), we noticed that some certificates were being denied for issuance.
We are currently investigating the cause of this incident.

Posted Apr 10, 2024 - 01:58 UTC

This incident affected: GCC (Certificate Issuance).