ACME maintenance and IP change
Scheduled Maintenance
Report for GMO GlobalSign
Completed
The scheduled maintenance has been completed.
Verifying
We have resolved an issue that was causing errors for some customers on the new route. We are continuing to monitor closely.
Update
We have seen a few errors from connections to the ACME service since migrating to the new endpoint, we are investigating and testing, and will roll back if necessary.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We will be upgrading the load balancers used by the ACME service. No service impact is expected however there is the possibility of minor interruptions due to the work being performed.
Please note that the IP addresses (both IPv4 and IPv6) will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date as previously communicated. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses and the new IP addresses will remain within these ranges.
Note that this window only affects ACME - the main certificate issuance API will not be affected by this maintenance.
Please note that the IP addresses (both IPv4 and IPv6) will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date as previously communicated. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses and the new IP addresses will remain within these ranges.
Note that this window only affects ACME - the main certificate issuance API will not be affected by this maintenance.
This scheduled maintenance affected: Atlas (Certificate Issuance).
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