GCC: certificate issuance problem

Incident Report for GMO GlobalSign

Resolved

This incident has been resolved.

Posted Oct 29, 2026 - 09:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 29, 2026 - 09:36 UTC

Identified

We are currently investigating an issue affecting multiple services.
We apologize for the inconvenience and appreciate your patience while we work toward a resolution.

Occurred at: October 29, 08:35 UTC

■Scope of impact
- Certificate issuance via the GUI
- Certificate issuance via the SSL API
- SSL (Access to Domain Validation URL)
- Certificate issuance via the ePKI API
- EPKI (Access to certificate acquisition URL)
- Certificate issuance via the JCAN GUI
- Certificate issuance via the JCAN API

[Note] There is no impact on the use of issued certificates or on revocation checks.

Posted Oct 29, 2026 - 09:28 UTC

This incident affected: GCC (Certificate Issuance).