CIT Outage

Incident Report for GMO GlobalSign

Resolved

This incident has been resolved.

Posted Dec 01, 2021 - 17:27 UTC

Monitoring

A fix has been implemented and dashboards and scans are now working. We are continuing to monitor and will work with the vendor to implement further improvements if necessary.

Posted Dec 01, 2021 - 11:14 UTC

Investigating

We are aware that CIT is currently experiencing an outage. The AWS server that hosts CIT had a network issue, resulting in the system sending packages of false scan emails and showing blank dashboards upon login. Our infrastructure team is working with the vendor Remme to resolve. We hope the system will be back online by tomorrow.

Posted Nov 30, 2021 - 20:16 UTC