Timeouts on GCC portal services

Incident Report for GMO GlobalSign

Resolved

This incident has been resolved.

Posted Jul 13, 2021 - 15:36 UTC

Monitoring

The Infrastructure team has resolved the issue and the GCC portal is now responding normally. The team is continuing to monitor the situation in case of any further problems.

Posted Jul 12, 2021 - 15:46 UTC

Investigating

We are investigating an issue that seems to be affecting the GCC portal in some areas. Users may see errors or timeouts when logging in.
The Infrastructure team are working to resolve the issue ASAP.

Posted Jul 12, 2021 - 15:29 UTC

This incident affected: GCC (GCC User Portal, Certificate Issuance).