Disruption on Atlas HVCA and DSS APIs

Incident Report for GMO GlobalSign

Resolved

We are aware of an issue starting at around 5:17 UTC on Saturday 7th June which caused timeouts and errors for connections to the Atlas HVCA and DSS APIs with total disruption lasting around 12 minutes. This appears to have been related to upstream connectivity problems, however the Infrastructure team are investigating and will be planning appropriate resilience improvements.
Posted Jun 07, 2026 - 05:30 UTC