Investigating issues with the GCC Certificate Issuance

Incident Report for GMO GlobalSign

Resolved

This incident has been resolved.

Posted Nov 16, 2025 - 13:38 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 15, 2025 - 12:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 15, 2025 - 12:14 UTC

Investigating

We’re currently investigating reports of a potential service interruption with GCC Certificate Issuance. The root cause is currently unknown. We understand the issues this may be causing and are working hard to resolve the problem as soon as possible.

Posted Nov 15, 2025 - 11:49 UTC

This incident affected: GCC (GCC User Portal, Certificate Issuance).