Atlas DSS and Timestamping issue

Incident Report for GMO GlobalSign

Resolved

The issue has been resolved
Posted Oct 06, 2023 - 12:06 UTC

Monitoring

A fix has been deployed and the team are monitoring to ensure that all errors have ceased.
Posted Oct 06, 2023 - 12:03 UTC

Identified

The team have identified the cause of the problem and aim to have a resolution in place imminently
Posted Oct 06, 2023 - 12:01 UTC

Investigating

We are currently investigating an issue affecting Atlas timestamps (including timestamping for DSS).
Posted Oct 06, 2023 - 11:57 UTC
This incident affected: Atlas (Document Signing Service (DSS), Time Stamping).