GlobalSign will change the root certificate of the server certificate used by our GCC system

Scheduled for Oct 6, 04:00 - 06:00 UTC

Scheduled

The root certificate at the top of the certificate chain will change from GlobalSign Root R3 to GlobalSign Root R46.
Please read the information below and prepare your environment before the change date.

■ Date and time
6 October 2026 (Tue), 4:00 AM - 6:00 AM (UTC)

■ Change
・Before: GlobalSign Root R3
・After: GlobalSign Root R46

■ Action required
GlobalSign Root R46 is included in the trusted root certificate store of major operating systems and browsers. In most cases, you do not need to do anything.

However, your environment may use its own trust store.
A trust store is the list of root certificates that your system trusts.
If your trust store does not include Root R46, the certificate chain validation will fail.
In this case, the connections to the GCC URL will produce errors.

Download the Root R46 certificate from the website below.
Then add the certificate to the trust store of your environment.
https://support.globalsign.com/ca-certificates/globalsign-root-certificates

* You can find the certificate in the section "TLS Root Certificates".
* This change has no effect on the use of issued certificates or on revocation checks.
Posted Sep 17, 2026 - 06:18 UTC
This scheduled maintenance affects: GCC (GCC User Portal, Certificate Issuance).