Brief connectivity blip on Atlas APIs

Incident Report for GMO GlobalSign

Resolved

One of our upstream ISPs experienced an issue in their network serving our London data centre at approximately 19:34 UTC today which caused a brief interruption to connectivity to the Atlas APIs (DSS, Certificate Issuance, TSA). Some customers may have noticed timeouts or connection errors for a period of 1-2 minutes. This issue has been resolved.

Posted Jun 23, 2026 - 20:09 UTC

This incident affected: Atlas (Document Signing Service (DSS), Certificate Issuance, Time Stamping, Edge Enroll).