Intermittent errors with Atlas HVCA /stats endpoint

Incident Report for GMO GlobalSign

Resolved

The issue was resolved last night UK time, and full functionality has now been confirmed restored.

Posted Feb 19, 2026 - 10:05 UTC

Identified

We are aware of an issue which is causing sporadic failures when calling the /stats endpoint on the Atlas HVCA API. The team is working on this and will restore full functionality as soon as we can. Certificate issuance and other features are unaffected.

Posted Feb 18, 2026 - 15:21 UTC

This incident affected: Atlas (Certificate Issuance).