Identified - Due to a potential compliance incident WHOIS validation on the GCC platform will be intermittent / unavailable for the time being until we complete our investigation and potential remedial activities
Sep 11, 2024 - 14:01 UTC
Sep 11, 2024 - 14:01 UTC
Atlas
Operational
User Portal
Operational
Document Signing Service (DSS)
Operational
Certificate Issuance
Operational
OCSP & CRL Services
Operational
Time Stamping
Operational
Edge Enroll
Operational
GCC
Degraded Performance
GCC User Portal
Degraded Performance
Certificate Issuance
Degraded Performance
OCSP & CRL Services
Operational
Other Product Lines
Operational
Timestamping (Japan Certified Timestamp partner) for document signing
Operational
Timestamping (GlobalSign Japan Accredited Timestamping) for document signing
Operational
Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
GCC, JCAN and GlobalSign Japan Accredited Timestamping system maintenance with service outage
Nov 9, 2024 14:00-21:00 UTC
We will be performing some configuration changes to improve GCC, JCAN and GlobalSign Japan Accredited Timestamping system infrastructure.
This maintenance is essential to enhance the performance and reliability of our services.
The following service will be completely stopped during the maintenance:
- GCC User Portal
- GCC Certificate Issuance
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
- Displaying GCC Siteseal
- GlobalSign Japan Accredited Timestamping service
We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.
Posted on Sep 04, 2024 - 02:52 UTC
This maintenance is essential to enhance the performance and reliability of our services.
The following service will be completely stopped during the maintenance:
- GCC User Portal
- GCC Certificate Issuance
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
- Displaying GCC Siteseal
- GlobalSign Japan Accredited Timestamping service
We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.
Posted on Sep 04, 2024 - 02:52 UTC
Maintenance for the timestamping (Japan Certified Timestamp partner) for document signing system
Nov 17, 2024 14:00-21:00 UTC
Our Japan Certified Timestamp partner has informed us of maintenance scheduled for the Timestamping system. If your timestamp request is not processed successfully, please try again later.
Also following system will have impact:
- Cloud HSM service
- DSS customers in Japan
[NOTE] The maintenance end time may be delayed depending on the situation.
Posted on Oct 17, 2024 - 07:41 UTC
Also following system will have impact:
- Cloud HSM service
- DSS customers in Japan
[NOTE] The maintenance end time may be delayed depending on the situation.
Posted on Oct 17, 2024 - 07:41 UTC
GCC, JCAN and GlobalSign Japan Accredited Timestamping system maintenance with service outage
Dec 7, 2024 14:00-21:00 UTC
We will be performing some configuration changes to improve GCC, JCAN and GlobalSign Japan Accredited Timestamping system infrastructure.
This maintenance is essential to enhance the performance and reliability of our services.
The following service will be completely stopped during the maintenance:
- GCC User Portal
- GCC Certificate Issuance
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
- Displaying GCC Siteseal
- GlobalSign Japan Accredited Timestamping service
We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.
Posted on Sep 04, 2024 - 02:56 UTC
This maintenance is essential to enhance the performance and reliability of our services.
The following service will be completely stopped during the maintenance:
- GCC User Portal
- GCC Certificate Issuance
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
- Displaying GCC Siteseal
- GlobalSign Japan Accredited Timestamping service
We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.
Posted on Sep 04, 2024 - 02:56 UTC
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