All Systems Operational

Uptime over the past 90 days. View historical uptime.
Atlas Operational
90 days ago
99.99 % uptime
Today
User Portal Operational
90 days ago
100.0 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
99.98 % uptime
Today
Certificate Issuance Operational
90 days ago
99.98 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Edge Enroll Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
99.9 % uptime
Today
GCC User Portal Operational
90 days ago
100.0 % uptime
Today
Certificate Issuance Operational
90 days ago
99.7 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Other Product Lines Operational
90 days ago
100.0 % uptime
Today
Timestamping (Japan Certified Timestamp partner) for document signing Operational
90 days ago
100.0 % uptime
Today
Timestamping (GlobalSign Japan Accredited Timestamping) for document signing Operational
90 days ago
100.0 % uptime
Today
Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing) Operational
90 days ago
100.0 % uptime
Today
Marketing Websites ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance on core network equipment Jun 11, 2025 09:00-14:00 UTC

We will be performing routine maintenance on our core network equipment in one of our primary data centre sites hosting the Atlas APIs. This maintenance will be performed in such a way to minimise any risk of interruption to customer connectivity. However, we will be monitoring closely during this period as there is a small chance of disruption of up to 15 minutes during this window.
Posted on Jun 05, 2025 - 11:00 UTC

Maintenance to Enhance System Infrastructure Jun 21, 2025 15:00-21:00 UTC

We will be conducting system maintenance resulting in a service outage. Please avoid accessing the system during this time. We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
GCC User Portal
Certificate Issuance
SSL API Certificate Issuance
SSL (Access to Domain Validation URL)
ePKI API Certificate Issuance
EPKI (Access to certificate acquisition URL)
JCAN User Portal
JCAN Certificate Issuance
JCAN API Certificate Issuance
JCAN (Access to certificate acquisition URL)

[Note] There is no effect on the use of issued certificates or revocation confirmation.
Posted on Mar 07, 2025 - 07:28 UTC

Maintenance to Enhance System Infrastructure Aug 24, 2025 14:00-16:00 UTC

We will be conducting system maintenance as follows.
There will be minimal impact during maintenance, but if you experience any instability accessing the system, please try again after some time. We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
- GCC User Portal
- GCC Certificate Issuance
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
- Displaying GCC Siteseal
- GlobalSign Japan Accredited Timestamping service

[Note] There is no effect on the use of issued certificates or revocation confirmation.
Posted on May 29, 2025 - 08:39 UTC
Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025
Maintenance to Enhance System Infrastructure
Completed - The scheduled maintenance has been completed.
Jun 7, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 15:00 UTC
Scheduled - We will be conducting system maintenance resulting in a service outage. Please avoid accessing the system during this time. We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
GCC User Portal
Certificate Issuance
SSL API Certificate Issuance
SSL (Access to Domain Validation URL)
ePKI API Certificate Issuance
EPKI (Access to certificate acquisition URL)
JCAN User Portal
JCAN Certificate Issuance
JCAN API Certificate Issuance
JCAN (Access to certificate acquisition URL)

[Note] There is no effect on the use of issued certificates or revocation confirmation.
Mar 7, 07:26 UTC
Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
Urgent GCC maintenance scheduled for 28 May 2025
Completed - The scheduled maintenance has been completed.
May 28, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 12:00 UTC
Scheduled - We would like to inform you that urgent GCC maintenance is scheduled for 28 May 2025, from 12:00 to 14:00 UTC.
During this window, the following services may experience processing delays of up to 15 minutes.

Scope of impact
- Certificate requests, issuance, and revocation
- Certificate issuance, revocation, and other requests via API
- Domain validation processing

※ This includes JCAN certificates and certificates for emails.
※ Note: There will be no impact on:
The use of already issued certificates
Certificate revocation checks.

We apologize for any inconvenience this may cause and appreciate your understanding.
May 28, 08:08 UTC
May 27, 2025

No incidents reported.

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