All Systems Operational

Uptime over the past 90 days. View historical uptime.
Atlas Operational
90 days ago
100.0 % uptime
Today
User Portal Operational
90 days ago
100.0 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
100.0 % uptime
Today
Certificate Issuance Operational
90 days ago
100.0 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Edge Enroll Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
99.81 % uptime
Today
GCC User Portal Operational
90 days ago
99.71 % uptime
Today
Certificate Issuance Operational
90 days ago
99.71 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Other Product Lines Operational
90 days ago
100.0 % uptime
Today
Timestamping (Japan Certified Timestamp partner) for document signing Operational
90 days ago
100.0 % uptime
Today
Timestamping (GlobalSign Japan Accredited Timestamping) for document signing Operational
90 days ago
100.0 % uptime
Today
Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing) Operational
90 days ago
100.0 % uptime
Today
Marketing Websites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Edge Enroll maintenance Aug 24, 2026 10:00-11:00 UTC

We will be conducting system maintenance as follows:
Edge Enroll will be moving to a new backend database cluster.
The service will be temporarily interrupted for up to 10 minutes during the downtime window.
Posted on Aug 13, 2026 - 16:12 UTC

Aug 13, 2026

GCC service is not accessible
Resolved - This incident has been resolved.
Aug 13, 15:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 09:54 UTC
Investigating - We’re currently investigating reports of a service interruption with GCC Certificate Issuance.
The root cause is currently unknown.
We understand the issues this may be causing and are working hard to resolve the problem as soon as possible.

Occurred at: Aug 13, 08:21 UTC

■Scope of impact
- GCC User Portal
- Certificate Issuance
- SSL API Certificate Issuance
- SSL (Access to Domain Validation URL)
- ePKI API Certificate Issuance
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
[Note] There is no impact on the use of issued certificates or revocation confirmation.
Aug 13, 09:18 UTC

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

ACME maintenance and IP change
Completed - The scheduled maintenance has been completed.
Aug 4, 15:00 UTC
Verifying - We have resolved an issue that was causing errors for some customers on the new route. We are continuing to monitor closely.
Aug 4, 11:01 UTC
Update - We have seen a few errors from connections to the ACME service since migrating to the new endpoint, we are investigating and testing, and will roll back if necessary.
Aug 4, 10:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 10:00 UTC
Scheduled - We will be upgrading the load balancers used by the ACME service. No service impact is expected however there is the possibility of minor interruptions due to the work being performed.
Please note that the IP addresses (both IPv4 and IPv6) will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date as previously communicated. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses and the new IP addresses will remain within these ranges.

Note that this window only affects ACME - the main certificate issuance API will not be affected by this maintenance.
Jul 20, 08:53 UTC

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

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